Customer Service Agent

Our client, a 100% Quebec company in continuous expansion that works in the custom manufacturing and sale of medical equipment, is currently looking for a Customer Service Agent to join its head office based in the Rosemont neighbourhood.

ID
10876
Duration
Full time, Permanent
Location
Montreal, Rosemont
Domain
Administrative

Perquisite

  • Recognized for their personalized customer service approach;
  • A work environment characterized by teamwork and cooperation;
  • Values based on compassion, solidarity, respect and happiness;
  • Performance-based bonus, full range of benefits, RRSP (employer contribution), 37.5h/week schedule, three (3) weeks of vacation, free parking, discounts on products and services, employee assistance program, etc.

Profile

  • Minimum of one (1) year of experience in customer service and must have customer satisfaction as their number one priority;
  • Professionalism, ability to listen actively, patience and understanding of customer needs;
  • Flawless French (English is an asset);
  • Be comfortable with the use of various software and telephone systems.

Responsibilities

  • Answer incoming calls and process inquiries from clients, partners, suppliers, etc.;
  • Make appointments and do the appropriate follow-ups with clients;
  • Ensure the satisfaction of all by responding to their needs;
  • When necessary, forward calls to the appropriate people, etc.

 

Are you known for providing excellent customer service and are you dedicated to ensuring that your customers are satisfied? We want to meet you! Send us your application now!

This job offer is interesting for you?

Submit your candidacy!

Fill in the form the form to send us your application file right away. Do not forget to attach your CV and cover letter or other useful document with your request.

Novea Recruitment Inc.

417, Saint-Pierre St., Office 801

Montreal, QC

H2Y 2M4

514.373.2044

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