Logistics Coordinator

Perquisite

• Possibility of working 100% of time from home, at the employee’s choice;
• Group insurance paid partially or totally by the employer, according to the chosen plan;
• Registered Retirement Savings Plan (RRSP);
• $200 worth of the company clothing provided yearly;
• Friendly work environment;
• Flexibility and supervision based on trust and responsibility.

Profile

• Three (3) to five (5) years in a similar role, with experience in customer service;
• Experience in the shipping industry is an asset;
• Autonomy and sense of responsibility;
• Excellent communication skills in English and professional French;
• Very good customer contact skills;
• Organizational skills, attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Manage customer needs and requests in a timely and efficient manner;
• Oversee orders, with respect to cargo loading and authorizations required for entry of goods into the terminals;
• Create accurate and detailed transshipment instructions for terminals to follow;
• Maintain harmonious working relationships with ocean carriers and terminals;
• Produce all necessary reports both internally and externally as required;
• Follow up on necessary documentation requested by the client and ensure that deadlines are met;
• Maintain an accurate account and understanding of customer contractual requirements for their orders, and escalate to appropriate parties when assistance is needed;
• Work cohesively with the sales department on a daily basis.

You stand out for your organizational skills and you are known for your customer service skills? You would like to evolve in a friendly environment, based on trust, flexibility and autonomy? Contact us!